Straight to the tenant
The call is greeted in the tenant’s name, goes through the menu and rings in the tenant’s browser and on their mobile at the same time. If nobody answers, the caller leaves a voicemail.
Every tenant gets their own phone system.
Give every company in your virtual office a cloud phone system with its own number, a voice menu that greets callers in its own name and extensions answered in the browser. Collobr provides the infrastructure; the brand, the price and the customer relationship are yours.
Your virtual office
Law firmOwn number, own menuIncoming call…
Architecture studioOwn number, own menuIncoming call…
Software start-upOwn number, own menuIncoming call…
Accounting firmOwn number, own menuIncoming call…
What does the caller hear?
Hello, and welcome to our law firm. Press 1 for appointments, 2 for the status of your case.
Tenant types and greetings are examples.
How it works
Your tenant buys the phone system from you; we provide the infrastructure and the setup.
You agree terms with your tenant
You add the phone system to your own service package and sell it at your own price. You are the tenant’s point of contact.
We set it up together
We connect the tenant’s number and set up the welcome menu and extensions to fit the tenant’s needs.
Calls ring in the right place
Calls are handled the way chosen for each tenant: directly by the tenant, by your reception team or by voicemail.
Three setups to fit each tenant
Give each tenant exactly what they need on the same infrastructure; the setups can also be combined.
Reception answering
A call to the tenant’s number opens with the tenant’s greeting and rings in your receptionists’ browsers. Your team answers on the tenant’s behalf, so the tenant’s calls keep being answered even when they are out of the office.
Full office package
Alongside the phone system, offer your tenant Collobr’s CRM, quotes and e-signature, business email, WhatsApp Business and website live chat modules, so all their customer relationships sit in one panel.
What’s in the tenant’s phone system?
Its own number
The tenant gets a new number, or their existing line is connected.
Voice greeting and keypad menu
A greeting in the tenant’s name, department selection by keypad and a call queue.
Answer in the browser
No extra hardware: the call rings in the Collobr panel and is taken with a headset or the computer’s microphone.
Extensions and departments
Extension numbers for the tenant’s team; everyone in the same department rings at once.
Voicemail
When nobody can answer, the caller leaves a message.
Call history and recordings
Who called, who answered and for how long; call recordings can be played back in the panel.
A screen that knows the caller
While the phone rings, you see the caller’s customer record and which menu keys they pressed.
Live call monitoring
See in real time which calls are in the menu, in the queue or connected.
Satisfaction survey
At the end of a call, transfer the caller to a short survey with one click.
The number: from us or from you
New number
We arrange a new number for your tenant through our carrier partner (Turkish numbers).
Existing line
Your line or your tenant’s existing line is connected: Twilio Elastic SIP, Telnyx or any other SIP-capable carrier.
Sold under your brand
Your tenant buys the phone system from you: you sign the contract and set the price. Callers hear your tenant’s name; Collobr is never mentioned during a call. We plan branding needs for the panel and sign-in screen together in our partnership call.
Frequently asked questions
Who does the setup?
We set up the tenant’s number, welcome menu and extensions. We agree the menu wording and call routing with you, based on the tenant’s needs.
Can the tenant keep their existing number?
Yes. A line with any SIP-capable carrier can be connected; if a new Turkish number is needed, we arrange it.
Does the tenant need to buy any hardware?
No. Calls ring in the browser; a headset or the computer’s microphone is enough. Calls can also be answered on a mobile phone.
Can calls be recorded?
Yes, calls can be recorded and played back in the panel. On recorded lines, a notice informing the caller is added to the greeting.
How is pricing set?
The partnership model depends on how many tenants you have and which setups you choose. We prepare a tailored quote in our call.
Start offering phone systems to your tenants
Tell us about your tenants and their needs, and we’ll shape the right partnership model together.
Book a partnership call